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4.7 /5
Based on 15 customer(s) reviews
FLORE F.
published 10/11/2024
following an order made on 09/15/2024
5/5
My go-to for every occasion and time of day
Dean L.
published 04/27/2024
following an order made on 04/01/2024
5/5
My new favorite.
F N L.
published 04/13/2024
following an order made on 03/19/2024
3/5
Not one I would choose again.
Anonymous customer
published 03/18/2024
following an order made on 02/21/2024
5/5
My favorite green tea for mornings and afternoon. Refreshing and floral
Maribel Z.
published 03/17/2024
following an order made on 02/25/2024
5/5
Wonderful tea, elevated tea drinking into an experience!
Margaret L.
published 02/22/2024
following an order made on 01/28/2024
5/5
Very favorable
Anonymous customer
published 12/30/2023
following an order made on 12/04/2023
5/5
Delicious
Anonymous customer
published 05/04/2023
following an order made on 04/11/2023
3/5
See above explanation about inconsistencies in flavor which can be smelled and tasted from batch to batch in my last several orders over the course of several months.
Response from
Anonymous customer
the 05/09/2023
I have already talked with customer service a few months ago. They were very kind and asked for the batch numbers and gave me a $10 credit on my account (even though I ended up throwing away multiple pouches of tea due to quality). But the inconsistencies have persisted in newer orders as well and in different batch numbers. So I am assuming it’s a bigger problem and not an isolated situation.
Response from
us.palaisdesthes.com
the 05/09/2023
Thank you for taking the time to send us your feedback. We would be happy to discuss this matter in more detail. We invite you to contact our customer service team at info@us.palaisdesthes.com.Kind regards,The Palais des Thés Customer Service Team