At Palais des Thés, we strive to introduce people to the finest teas and to guide them with passion through cultural enrichment, personal well-being and fulfillment.
From its early days, Palais des Thés wanted to bridge the gap between tea producer and tea consumer, an approach that revolutionized people’s habits. Founder and tea researcher Francois-Xavier Delmas wanted Palais des Thés to be open towards customers, offering a space to share knowledge about the world of tea and to give people the tools they needed to learn about tea and appreciate it in their own way. He also wished to turn a spotlight on the dedicated women and men who made tea by travelling to plantations and learning directly from them, something rarely done by other westerners in the field.
Having cultivated a personal relationship with tea producers, Palais des Thés has been able to engage in direct sourcing from producers. Working on the ground without middlemen has allowed us to offer rarer, fresher, more varied teas with better checks in place for safety and quality. This tight-knit relationship valuing respect, integrity and responsibility is also essential in our commitment to being a clean brand. In order to provide the best teas, we have made a commitment to eco-friendly practices, sustainability and organic farming methods. We also guarantee healthy teas certified by our SafeTea program, which allows us to ensure our customers receive the very best teas, both in terms of taste and health.
At its core, Palais des Thés seeks to create a virtuous cycle of prosperity through ethical business practices with artisans and producers so that tea lovers may truly savor the best of tea.